Your Quebec City Hotel Questions
Learn More about Our Québec City Hotel
At such a distinct hotel, there is always more to discover. Below is a list of frequently asked questions about our hotel in Québec, from snacks to transportation to parking. Read through the Québec hotel questions below, and if your questions still aren't answered, feel free to contact us.
Frequently Asked Questions & Answers about Le Concorde
Q: Where can I have breakfast at the hotel?
A: You can have your breakfast at our rooftop revolving restaurant L’ASTRAL. You can also order room service beginning at 6:30am.
Q: Can I have a drink and eat a snack at the hotel?
A: Yes, at our rooftop revolving restaurant L’ASTRAL from noon to midnight. Also try our Lobby Lounge, La Galerie.
Q: Where can I buy a coffee and a muffin?
A: At our rooftop revolving restaurant L’ASTRAL or through our room service.
Q: Where is the nearest drugstore?
A: The nearest drugstores are Brunet on Cartier Street or Jean Coutu on René-Lévesque Blvd, 15 minutes walking distance.
Q. Do you have Wireless Internet in your hotel? Is it complimentary?
A: WiFi is complimentary in the lobby and L’Astral restaurant. In guestrooms, the standard daily charge is $11.95 except for when you are part of our You First Program, click here to register.
Q: Where is the hotel business center located? Can I print documents?
A: The business center is in the lobby in front of the front desk and yes, you can print documents ($).
Q: Is there an ATM in the hotel? Where can I exchange money? Where is the nearest bank?
A: The ATM machine is in the lobby and you can exchange money at the front desk. The closest bank (Banque Laurentienne) on Grande-Allée Street or Bank of Montreal is located across the street front the hotel.
Q: How long does it take to go at the Québec National museum of Fine Arts? To the Ice Hotel? To the airport? To the Mont St-Anne ski resort?
A: Musée national des beaux-arts de Québec : 1,3 km (20 minutes walk)
Hôtel de glace : 42,4 km (45 minute ride)
Mont St-Anne : 42,6 km (30 minute ride) Shuttle bus service available
Airport: 15,5 km (15 minute ride)
Q: Is there a shuttle between the airport and the hotel? And between the shopping center and the hotel?
A: There is no shuttle to/ from the airport, taxis are always available (approximately $35). There is a free shuttle service to Laurier Québec shopping mall during the summer season only.
Q: Where can I take the Écolobus?
A: Corner St-Amable and Berthelot or in front of the tourism office on Laurier Street.
Q: Is there a pool in the hotel?
A: Yes, our outdoor heated pool is located on the 4th floor and is open from mid-June to mid-October.
Q: Where is the SPA?
A: We do not have a full spa. Spa Inspiration provides massage services in a private room on the 4th floor or in your guest room. Appointments can be made with our concierge desk.
Q: Do you have indoor parking at the hotel?
A: We do have indoor parking. 29$ daily / valet service or 24$ daily / self parking. (Rates subject to change without prior notice)