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1-888-430-4999

Hard Rock Hotel at Universal Orlando®
5800 Universal Blvd
Orlando, Florida, 32819
Phone: (888) 430-4999
Reservations: (888) 430-4999
Fax: (407) 503-2010
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Exclusive Benefits

Skip the Lines & Make the Most of Your Orlando Vacation

Stay in the heart of the excitement of Universal Orlando®Resort at Hard Rock Hotel® and enjoy exclusive resort-wide benefits you can’t receive staying anywhere else!  It’s the best way to experience Universal Orlando® Resort!

HOTEL GUESTS ENJOY EXCLUSIVE THEME PARK BENEFITS:

  • SKIP THE REGULAR LINES FOR FREE with Universal ExpressSM Unlimited ride access^ – a value of up to $89^ per person, per day (valid theme park admission required). It's the fastest way to ride – enjoy unparalleled access all day long, as often as you'd like!
  • Early Park Admission† to The Wizarding World of Harry Potter™ one hour before the theme parks open (valid theme park admission required).
  • Take the complimentary water taxis along picturesque waterways or ride the shuttle bus directly to both theme parks and Universal CityWalk®.
  • Priority seating at select restaurants throughout both theme parks and enjoy first available seating at select Universal Orlando® and CityWalk® restaurants.
  • Complimentary delivery of merchandise purchased throughout the resort to your on-site hotel room.
  • Resort-wide charging privileges with your room key card. Use your hotel room key card to charge food and merchandise at Universal Orlando® locations where credit cards are accepted.
  • Complimentary scheduled transportation** to nearby Wet ‘n Wild® water park, SeaWorld®, and Aquatica™.
  • Universal Orlando® character dining with some of your favorite theme park characters. Have fun as they pose for pictures, sign autographs, and interact with everyone at your table… just wait until you tell everybody back home who YOU had dinner with!
  • Start your day with a wake-up call from one of your favorite Universal Orlando® theme park characters!

With two amazing theme parks – Universal Studios® and Universal’s Islands of Adventure® – the non-stop nightlife of Universal CityWalk® and more, Universal Orlando® Resort is an entire universe of action, thrills and excitement for every member of the family. Click here to learn more about both theme parks and CityWalk®.

Virtual Tour Walkaway to Water Taxi

HARRY POTTER, characters, names and related indicia are trademarks of and © Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s14)

^ Paid theme park admission required. Benefit not valid for guests staying at Universal’s Cabana Bay Beach Resort; available for purchase only. Not valid at Harry Potter and the Forbidden Journey™, Harry Potter and the Escape from Gringotts™, and other select attractions. Not valid at Hogwarts™ Express. Only valid for the number of guests staying in the room for the length of hotel stay as indicated on the Universal Express℠ Unlimited pass. Available during normal theme park operating hours only. Not valid for separately ticketed special events or Wet ‘n Wild. Additional restrictions may apply and benefits are subject to change without notice.

† Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to one (1) Universal Orlando theme park as determined by Universal Orlando. Valid at select attractions at each park. Universal Orlando Resort reserves the right to open alternative attractions in the event that a technical problem arises or an attraction opening is delayed.
** Scheduled transportation to SeaWorld Orlando, Wet 'n Wild and Aquatica is provided via Super Star Shuttle with departures based on regular operating hours. Must be booked one day in advance and up to 30 minutes prior to departure. Shuttle service does not run continuously. Boarding passes for the Super Star Shuttle required and available at the Attraction Ticket Center located in the hotel lobby. Not valid for Special Events or Groups.