Customer Testimonials

Rave Reviews for The Madison

Our accommodating hotel in Washington, D.C. seeks to provide a distinctly unique experience for each guest. From superior service to amazing amenities, Loews Madison Hotel does not disappoint. Read the Washington, D.C. hotel reviews below from some of our past guests to get a preview of our dedication to excellence.

"We had a wonderful stay at The Madison, A Loews Hotel and the entire staff was great. Our daughter, Madison, had just spent a week in the hospital in Bethesda and the staff sent her a personalized card signed by the staff, a chocolate Capital for her to eat, and a Madison baseball cap.  It was much appreciated and you can bet that we will stay there again! "

- Hotel Guest

"I had an extended stay at The Madison, A Loews Hotel due to the weather.  I could not have been more impressed and delighted by the service.  The staff went out of their way consistently to make me feel welcome, pampered and comfortable.  I've never experienced such an attentive, thoughtful group.  Because the storm I know they worked long hours but I never saw a sign of this in their attitudes.  It is hard to express my gratitude for being able to be trapped in a snowstorm in a place like this."

- Hotel Guest