Contact Hard Rock Hotel® at Universal Orlando Resort™
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At Hard Rock Hotel®, you don’t need a gold record or a tour bus to be treated like a rock star. We roll out the red carpet for every one of our guests. Want to perfect your guitar solo? The Hard Rock Hotel has 20 Fender guitars for you to use while you’re our guest. For our littler headbangers, there’s on-site Character Dining. You never know which of your favorite Universal Orlando® characters might stop by to say hi, chat and get their picture taken.
With Programs like Loews Loves Kids and Loews Loves Pets, the Hard Rock Hotel is ready to make sure that if the family is along for the trip, the whole gang is sure to have a great time. Of all Orlando hotels, you just won’t find services to match ours.
Music drives us, feeds our spirit, and inspires our lives. That's why Hard Rock Hotels offer The Sound of Your Stay® program, an exclusive audio experience that puts our guests up close and personal with the music. Whether you want to rock out or just tune in and listen, we'll hook you up for free through our tracks®, wax®, and picks® amenities. Every life has a soundtrack. What's yours?
Download expertly curated music playlists to amplify your Hard Rock Hotel stay. Listen to songs from artists you know and love, and experience upcoming musicians on the cutting edge.
Ready for a jam session? Reserve your choice of one of our 20 Fender® guitars, which come with headphones and a Fender® Mustang floor amplifier, to create a pop-up studio right in your own guest room. Novice rockers can take advantage of the in-room video lessons or just start strumming and see what kind of tunes you can create.
As the latest component to the brand's music amenity program, wax® offers our guests the opportunity to tune in to the vinyl resurgence and experience music as it was intended to be listened to. Our guests can request a Crosley turntable and their choice of 10 iconic records to tune in to at their leisure.
With the Golf Universal Orlando program, Hard Rock Hotel guests can take to the links during their stay. Just pick up the phone to the hotel’s concierge and find out more about special rates, arranging tee times, and taking complimentary transportation to nearby golf courses, including Grand Cypress Golf Club. For more information, please contact the concierge at 407-503-2200.‡
We can admit it; there is a kid in all of us. And at Hard Rock Hotel we know that children—and parents—need VIP treatment during their vacation. Our signature Loews Loves Kids programs are designed to make it fun—and easy—for families to travel with children and teens. So, no matter how old your kids are, rest assured we’re here to guarantee they have as good a time as you do.
From lending libraries of games to childproofing kits, we have everything to make your family’s travel as seamless as possible.
Babysitting: Simply contact the Concierge for arrangements and fees or more information.
Here at Hard Rock Hotel, we also offer a combination of entertaining, fun and educational activities to occupy your hard-to-please teens (and tweens).
Tweens and Teens receive:
We understand that, for little ones, it all starts with a good night’s sleep. The Hard Rock Hotel offers several different room categories to help accommodate your family’s needs. Whether you choose a Deluxe 2 Queen Room or one of our Kids’ Suites, you’ll soon see why Hard Rock Hotel at Universal Orlando Resort is a top destination for family-friendly travel. Kids under 18 stay free, as long as they are sharing a room with their parents.
When Mom and Dad want to enjoy a night of fun or a quiet dinner alone, they can drop the kids off at the Resort Kids' Camp. Kids will enjoy arts and crafts, stories, computers, video games, movies, board games and other activities. Kids' Camp is for children ages 4–14 (children must be toilet-trained children). $15 per hour, per child / $15 per meal. Open from 5 PM–11:30 PM, Sunday through Thursday and from 5 PM to midnight on Fridays and Saturdays (subject to change). Please call 407-503-3200 for reservations and more information.
Loews Hotels was the first national hotel chain to launch a pet program with the introduction of Loews Loves Pets in 2000. The program treats four-legged friends like VIPs (Very Important Pets), providing amenities that include special a pet room-service menu, a welcome letter from the general manager along with a list of local pet services, pet toys, bedding and more.
At Hard Rock Hotel, you have everything you need to feel right at home with your beloved pets:
Hard Rock Hotel at Universal Orlando has green areas where you can walk your four-legged family members.
We pay special attention to pet-friendly hotel guestrooms that accommodate pets by conducting extra thorough cleaning. The Hard Rock Hotel charges a fee of $50 per night—with a maximum of $150 per stay. Note: Loews Hotels limits the number of pets to two (2) per room. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. Click here for a complete list of our pet policies.
‡ Complimentary transportation for groups of four (4) available on a limited basis. Transportation for one (1) – three (3) players requires a surcharge. Program and transportation are subject to change without notice and not valid with any other promotions or discounts.
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