Services + Amenities

Services at Universal Terra Luna Resort

Universal Terra Luna Resort will be beyond ready to help you unwind after a day in the parks, or for that day you set aside as kick-back-by-the-pool time.

Signature Service with a Smile

  • Resort-style pool – The zero-entry pool features pop-up jets, a massive hot tub, poolside movies, and more.
  • Game room - Self-serve with game cards purchased in the game room. Offering a variety of standard arcade games.
  • Fitness Center
    • Featuring upscale cardiovascular and weight equipment, the fitness studio is complimentary for hotel guests. The fitness center offers all the equipment needed for a cardiovascular workout routine:
      • Treadmills
      • Bicycles (upright and recumbent)
      • Elliptical machine
      • Variable resistance weight machines
      • Stretching area
      • Free Weights
    • Locker rooms with showers are available for changing for resort facility use on arrival and departure days
    • Restrooms are provided
    • Water fountain available with water bottle refill station
  • Rec Room – 1,077 sq. ft.
  • Universal Orlando Resort Store – Offers sundries, guest necessities, and Universal Orlando and resort logo merchandise.
  • Universal Orlando Vacation Planning Center – A Destination Universal Ticket Desk and Kiosk
  • Avis® car rental desk
  • Laundromat
  • Luggage Storage

For Your Accessibility Needs:

Universal Terra Luna Resort strives to meet the needs of its guests with disabilities. Please contact the hotel if you have any special requests relating to your disability or need any additional accessibility information about the resort’s facilities and services.

The following areas are accessible:

  • Public entrance
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the restaurants
  • Route from the hotel’s public entrance to the fitness center
  • Route from the hotel’s public entrance to the swimming pool
  • Registration desk 
  • Public restrooms
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible parking spaces for vans in the self-parking facility
  • Restaurants
  • Fitness center
  • Swimming pool

Additional accessibility information:

  • Accessible guest rooms with mobility features have doorways that provide 36” of clear width
  • Accessible guest transportation with advance notice
  • Hotel has TTY for guest use
  • Guest room TVs have closed captioning or closed caption decoders provided
  • Elevators have audio floor indicators
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide verbal directions to locations on the Hotel property