Frequently Asked Questions
Live! by Loews - Arlington, TX
Here is your source for all things related to our Arlington, Texas hotel. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Arrival
Is there parking at Live! by Loews - Arlington, Texas?
Yes. Valet parking at Live! by Loews - Arlington, Texas is available at a daily rate of $38. Or, if you prefer, self-parking is available for $28 including taxes - no in/out privileges.
What time is check-in and check-out at Live! by Loews - Arlington?
Check-in time is at 4:00 PM and check-out is at 11:00 AM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
General
What is the Live! By Loews - Arlington, TX cancellation policy?
Reservations must be canceled by 4 PM local time, 48 hours prior to arrival to avoid a one-night plus tax fee. Live! by Loews – Arlington has fully refundable rooms available to book on our website, which can be canceled up to a few days before check-in. See our cancellation policy for exact terms and conditions. For our special events cancellation policy, please see your confirmation for terms and conditions. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
Are pets allowed at Live! by Loews - Arlington?
Yes, cats and dogs are welcome. We limit the number of pets to two per room, a maximum of 40 lbs. each. There is a charge of $50 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts, including a pet tag, bowl, and a special treat to start their vacation. Owners receive a detailed brochure with information on Arlington pet hotel services–such as pet room-service menu, local dog-walking routes, and area pet services, including veterinarians, pet shops, and groomers.
Please check our Loews Loves Pets page for more info regarding pet amenities and policies or contact us directly.
How may I retrieve my Live! by Loews Arlington hotel bill?
To retrieve your Live! by Loews Arlington hotel bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.
I'm staying at Live! by Loews Arlington but the name on my reservation differs from the credit card holder. How do I obtain a Credit Card Authorization Form?
If you are staying at Live! by Loews Arlington but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.
Services & Amenities
Is there an airport shuttle to Live! by Loews - Arlington?
No. We do not offer airport transportation. DFW International Airport is roughly 20 minutes away and Dallas Love Field Airport is about 30 minutes from the hotel.
Dine & Drink
What choices do I have to eat within walking distance from Live! by Loews - Arlington?
There are several choices within Live! by Loews - Arlington including our Cut & Bourbon restaurant, Arlington Clover Club lounge, Bar Bourbon lobby bar, SOAK poolside bar, River Market, and In-Room Dining as well as a wide variety of restaurants and entertainment venues at Texas Live!. Some of our services, food and beverage, and/or amenities may not be available during your stay. For the most up-to-date information on what’s happening, text our Customer Engagement Center at 817-382-2988.
Accommodations
Do you provide ADA-compliant accommodations at Live! by Loews - Arlington?
Yes, Live! by Loews – Arlington, TX offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in showers, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
Local Area
Which popular attractions are close to Live! by Loews - Arlington, TX?
Arlington is centrally located between Dallas and Fort Worth. We’ve got the area’s biggest sports arenas right next to the hotel - AT&T Stadium, Globe Life Field and Choctaw Stadium, Maverick Stadium – University of Texas Arlington, as well as a great lineup of new bars, restaurants, shops, and even spaces as part of Texas Live!. For family fun – Six Flags Over Texas and Six Flags Hurricane Harbor waterpark, the University of Texas at Arlington Planetarium, International Bowling Museum and Hall of Fame, and Arlington Museum of Art. Learn more about our Arlington Texas neighborhood.
COVID-19
What are the cleanliness and hygiene measures currently in place at Live! by Loews, Arlington, TX?
At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.
Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.
What contactless services do you provide at Live! by Loews - Arlington?
For those that are looking for extra comfort and peace of mind, we are able to offer several contactless experiences during your stay.
- Chat Your Service is one of our Branded programs, a hotel-wide texting service that puts you in control of the little details that will make your stay complete. Just send us a text from your own personal phone to order Room Service, ask for recommendations, request extra towels, and more.
- You may download the Sonifi app to your smartphone and be able to turn the television on and off as well as change the channel.
- With housekeeping services being limited, we are happy to provide fresh linens and towels, dropped in a sealed bag right at your guest room door.