For Your Accessibility Needs

Universal Cabana Bay Beach Resort strives to meet the needs of its guests with disabilities. Please contact the hotel if you have any special requests relating to your disability or need any additional accessibility information about the resort’s facilities and services.

The following areas are accessible:

  • Public entrance
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the restaurants
  • Route from the hotel’s public entrance to retail locations
  • Route from the hotel’s public entrance to arcade
  • Route from the hotel’s public entrance to bowling alley
  • Route from the hotel’s public entrance to the exercise facilities
  • Route from the hotel’s public entrance to the swimming pools
  • Route from the hotel’s public entrance to the Courtyard Cabanas
  • Registration desk (e.g. lowered counter provided)
  • Concierge desk (e.g. lowered counter provided)
  • Public restrooms
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible parking spaces for vans in the self-parking facility
  • Restaurants (e.g. accessible tables provided)
  • Exercise facility
  • Swimming pools (pool lifts provided)

Additional accessibility information:

  • Accessible guest rooms with mobility features have doorways that provide 32” of clear width
  • Wheelchair accessible guest transportation
  • Hotel has TTY for guest use
  • Assistive listening devices for meetings upon request
  • Guest room TVs have closed captioning or closed caption decoders provided
  • Service animals are welcome
  • Signage for permanent rooms and spaces have Braille and tactile characters
  • Elevators have audio floor indicators
  • Hotel employees will read printed/visual information to guests who are blind/low vision and provide verbal directions to locations on the Hotel property

Our hotel offers the following accessible room types:

  • Mobility Accessible Poolside Family Suite, w/roll-in shower- Exterior Entry
  • Mobility/Hearing Accessible Poolside Family Suite, w/roll-in shower - Exterior Entry
  • Mobility Accessible Poolside Family Suite, w/transfer shower - Exterior Entry
  • Mobility Accessible Poolside Family Suite, w/ADA tub - Exterior Entry
  • Hearing Accessible Poolside Family Suite - Exterior Entry
  • Mobility Accessible Family Suite, w/roll-in shower- Exterior Entry
  • Mobility Accessible Family Suite, w/ADA tub - Exterior Entry
  • Hearing Accessible Family Suite - Exterior Entry
  • Mobility/Hearing Accessible Poolside Standard Room, w/roll-in shower
  • Mobility Accessible Poolside Standard Room, w/roll-in shower
  • Mobility Accessible Poolside Standard Room, w/ ADA tub
  • Hearing Accessible Poolside Standard Room
  • Mobility Accessible Standard Room, w/roll-in shower
  • Mobility/Hearing Accessible Standard Room, w/ADA tub
  • Mobility Accessible Standard Room, w/ADA tub
  • Hearing Accessible Standard Room
  • Mobility Accessible Poolside Family Suite, w/roll-in shower - Interior Entry
  • Mobility Accessible Poolside Family Suite, w/ADA tub - Interior Entry
  • Hearing Accessible Poolside Family Suite - Interior Entry
  • Mobility Accessible Family Suite, w/roll-in shower - Interior Entry
  • Mobility Accessible Family Suite, w/ADA tub - Interior Entry
  • Hearing Accessible Family Suite - Interior Entry
  • Mobility Accessible Volcano Bay View Standard Room, w/ADA tub
  • Mobility/Hearing Accessible Volcano Bay View Standard Room, w/ADA tub
  • Hearing Accessible Volcano Bay View Standard Room
  • Mobility Accessible Volcano Bay View 2-Bedroom Suite, w/roll-in shower

Our hotel also offers “Florida Special Rooms” which have the following features:

  • Grab bars on the side and rear wall of toilet
  • Bed with an open frame that allows the passage of lift devices
  • Toilet with a seat height of 17”-19”