Welcome to Loews Sapphire Falls Resort at Universal Orlando

Welcome to Island Time

Loews Sapphire Falls Resort at Universal Orlando transports guests to a paradise in the heart of the tropics. Blue waterfalls cascade across lush grounds, and in the distance, the calming sounds of steel drums call guests to take in the scenic water views, ease into ‘island time’, and let go.

Imagine a picturesque hotel built in the heart of the tropics, where every comfort is included. Loews Sapphire Falls Resort features a beautifully landscaped, resort-style pool with a water slide surrounded by cascading waterfalls. This hotel truly captivates at every turn. From the ruins of the stone turret in the lobby to the inviting island charm of the 1,000 guest rooms and suites, guests will be surrounded by a vivid, textured haven that is inspired by landmarks of the islands.

Guests staying at this on-site hotel enjoy exclusive theme park benefits at Universal Orlando Resort that you can't get staying anywhere else. Loews Sapphire Falls Resort offers an island escape in the heart of an unforgettable adventure.

Universal Volcano Bay is now closed for the season as of October 26, 2026. The park is expected to reopen on or before April 1, 2027. During this period, the walking path to Volcano Bay will be unavailable.

Loews Sapphire Falls Resort at Universal Orlando

    
  6601 Adventure Way, Orlando, Florida, 32819  
    
Check In:  4PM  
Check Out:  11AM  
    
Phone: 407-503-5000 
Reservations:  1-888-430-4999  
    
Email:  [email protected]  

1,000 guest rooms, including 83 suites
Water taxi and shuttle service to and from the theme parks and Universal CityWalk
4 scenic restaurants and lounges with water views
Resort-style pool with white-sand beach and waterslide
Cabana rentals
115,000 sq. feet of meeting space, and 247,000 sq. feet of meeting space with the Loews Meeting Complex at Universal Orlando

Check-In: 4pm
- You can check in by visiting the front desk upon arrival or by using the Universal Orlando Resort App for mobile check-in (available for reservations booked directly through Loews Hotels and linked to a Universal Account). Guests who complete mobile check-in must still stop by the front desk to pick up their room keys. A dedicated key pickup line is available for faster service.
Check-Out: 11am
- You can check out by calling the front desk, using your in-room TV, using the Chat Your Service feature, dropping your room key in the Express Check-Out box, using the Universal Orlando Resort App for mobile check-out (available for guests who have linked their reservation to their Universal Account and completed mobile check-in), or by visiting the front desk. Late check-out is available at an additional charge.
Age Requirements: Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in.
Overnight Guest Parking
- Self-Parking: $36* plus tax, per vehicle
- Overnight Valet: $45* plus tax, per vehicle
- * Rates are subject to change without notice.
Electric Vehicle (EV) charging stations are available for an additional fee. Availability varies by location.
Business Center: Monday-Friday, 7am - 5:30pm
All guestrooms are non-smoking
Complimentary Wi-Fi in all public spaces and guestrooms
Pack'n Play/Rollaways: Pack'n Plays are complimentary. Rollaways are available on a first-come, first-served basis for $35 plus tax per day (one rollaway allowed per room).
Extra Person Charges: An additional charge of $25 per extra adult applies for more than 2 adult guests per room. Maximum occupancies may require a rollaway at an additional fee plus tax per day. Only one rollaway is allowed per room. Available on a first-come, first-served basis.
Pet Policy: Pets are permitted for a $150 fee* in a pet-friendly room category (if you book a non-pet room, you’ll be reassigned one upon arrival) with no more than two pets in any one guest room. Please make arrangements with housekeeping for daily room cleaning during your stay. Dogs may be walked in designated places and are not allowed at the pool, lounge, or restaurant areas. Should your pet’s behavior result in guest complaints, you may be asked to board your pet in an outside shelter. You must bring proof of your pet’s up-to-date vaccinations, as well as current records from a licensed veterinarian. Please note that club-level rooms do not participate in this program.

Exclusive Benefits

Stay in the heart of the excitement of Universal Orlando Resort and enjoy exclusive resort-wide benefits you can’t receive staying anywhere else. It’s the best way to experience Universal Orlando.

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Attractions

Whoever you are. Wherever you’re from, it'll change you in ways you’d never expect, as Universal changes theme parks in ways you’d never believe. Get ready for the four amazing parks of Universal Orlando Resort. Experience a week of mind-blowing rides, shows, and attractions that will take your imagination where it’s never gone before.

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Loews Loves Families

We believe in the power of shared experience, and our Loews Loves Families program is designed so that every step of the way and every part of your stay feels fun and easy for the whole family. From lending libraries of games to childproofing kits, we have amenities on-call so you can be present in the moments your family will always remember.

Loews Loves Pets

At Loews Sapphire Falls Resort, we are cat-and dog-friendly. All pets receive their own welcome amenity gift set to kick off their vacation. Owners receive detailed information on hotel pet services such as our Loews Loves Pets room service menu, local dog walking routes, and area pet services including veterinarians, pet shops, and groomers.

We pay special attention to our guest rooms, which accommodate pets by conducting extra thorough cleaning. We charge a one-time fee of $150 per stay and limit the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. For the complete Loews Loves Pets Policy, click here.

Standard Cancellation Policy

6 days or more days prior to arrival: Full Refund
0- 5 days prior to arrival: Charged one night's room rate plus tax

PLEASE NOTE: Deposits are forfeited if the guest checks out of the hotel prior to the check-out date.

Suite Deals