Frequently Asked Questions
Loews Coral Gables Hotel
Here is your source for all things related to our Coral Gables hotel. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Arrival
Is there parking at Loews Coral Gables Hotel?
Valet parking is available for $36 plus tax.
What time is check-in and check-out at Loews Coral Gables Hotel?
Check-in time is at 4:00 PM and check-out is at 11:00 AM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
General
What is the Loews Coral Gables Hotel cancellation policy?
Reservations must be canceled by 4 PM local time, 48 hours prior to arrival to avoid a one-night plus tax fee. Loews Coral Gables Hotel has fully refundable rooms available to book on our site, which can be canceled up to a few days before check-in. See our cancellation policy for exact terms and conditions. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
Are pets allowed at Loews Coral Gables Hotel?
Yes, cats and dogs are welcome. We limit the number of pets to two per room. There is a one-time charge of $75 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies or contact us directly.
How may I retrieve my Loews Coral Gables hotel bill?
To retrieve your Loews Coral Gables hotel bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.
I'm staying at Loews Coral Gables Hotel but the name on my reservation differs from the credit card holder. How do I obtain a Credit Card Authorization Form?
If you are staying at Loews Coral Gables Hotel but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.
Services & Amenities
Is there an airport shuttle at Loews Coral Gables Hotel?
No. Loews Coral Gables Hotel does not provide an airport shuttle.
Does Loews Coral Gables Hotel have a spa?
Yes. Loews Coral Gables Hotel has The Spa with unique offers of restorative body therapies and facial treatments, as well as hair and nail salon services. Learn more about our The Spa offerings.
Does Loews Coral Gables Hotel have a pool?
Yes. Loews Coral Gables Hotel has a pool located on our 9th-floor al fresco deck. Also available to our guests are cabanas.
Dine & Drink
What choices do I have to eat within walking distance at Loews Coral Gables Hotel?
There are several dining choices within Loews Coral Gables Hotel including Americana Kitchen & Bar, Phineas, and Miami Joe Coffee Co. For the most up-to-date information on what’s happening, text our Customer Engagement Center at 786-954-3012.
Accommodations
Do you provide ADA-compliant accommodations at Loews Coral Gables Hotel?
Yes. Loews Coral Gables Hotel offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in showers, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
Local Area
Which popular attractions are close to Loews Coral Gables Hotel?
Loews Coral Gables Hotel is part of the new mixed-use development, The Plaza Coral Gables, located just four blocks south of the iconic Miracle Mile. Located near the hotel you will find Actors Playhouse at Miracle Theatre, Fairchild Tropical Botanical Garden, Giralda Plaza, and Zoo Miami. Learn more about our Coral Gables neighborhood.
Weddings
What do I need to do to confirm my wedding date?
Once you have selected your wedding date, we will send you an agreement to confirm the date, timing, and space.
Is there a deposit due?
To reserve your event date, Loews Coral Gables Hotel requires 25% of the food and beverage minimum at contract signing. A payment sliding scale will be discussed in your agreement.
Does Loews Coral Gables Hotel offer special group rates or discounted guest rooms for my guests?
Yes, please inquire with your Couples Concierge.
COVID-19
What are the cleanliness and hygiene measures currently in place at Loews Coral Gables Hotel?
At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.
Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.
What contactless services do you provide at Loews Coral Gables Hotel?
For those that are looking for extra comfort and peace of mind, we are able to offer several contactless experiences during your stay.
- Chat Your Service is one of our Branded programs, a hotel-wide texting service that puts you in control of the little details that will make your stay complete. Just send us a text from your own personal phone to order Room Service, ask for recommendations, request extra towels, and more.
- You may download the Sonifi app to your smartphone and be able to turn the television on and off as well as change the channel.
University of Miami Questions
Does Loews Coral Gables Hotel have a University of Miami rate?
Loews Coral Gables Hotel offers exclusive room rates for University of Miami students, faculty, and alumni with valid ID. Learn more about University of Miami special offers.
Is the University of Miami rate available year-round?
Our exclusive University of Miami rate is available year-round, tailored to accommodate your needs and based on availability.
How far is Loews Coral Gables Hotel from the University of Miami campus?
The distance between Loews Coral Gables Hotel and the University of Miami campus is approximately two miles.
Does Loews Coral Gables Hotel provide shuttle or transportation services to the University of Miami campus?
Loews Coral Gables Hotel does not offer shuttle or transportation services from the hotel to the University of Miami campus. We recommend transportation options such as ride-sharing services.
Can you provide information about public transportation options to and from the University of Miami?
To access public transportation to and from the University of Miami, utilize the Coral Gables Trolley service to reach the Metrorail Station. From there, board the Metrorail toward the University station. This trip typically takes around 30 minutes. We also recommend ride-sharing services such as Uber.
Business Travel
Does Loews Coral Gables Hotel have a program for small to mid-size corporations where they offer discounted pricing/rates?
Yes. Our Neighborhood Perks program is perfect for small and mid-sized businesses. It offers exclusive discounts, personalized service, and monthly perks for your corporate travelers. Learn more and enroll online: Neighborhood Perks program.
Does Loews Coral Gables Hotel offer exclusive discounts and perks for corporate travelers?
Absolutely. Loews Coral Gables Hotel offers several programs designed to benefit business travelers from your company. Here are some options:
- Neighborhood Perks: This program caters specifically to small and mid-sized businesses. Enjoy discounts of up to 20% off our best available rates and additional perks like dedicated booking assistance and monthly specials. Learn more and enroll online: Neighborhood Perks program.
- Corporate Discounts: Loews Coral Gables Hotel may offer customized discounts based on your business needs for companies booking a high volume of rooms. Contact Nenad "Nash" Novoselski at 786-772-7679 or Nenad.Novoselski@loewshotels.com for more information.