Services + Amenities
Luxury Services for the Whole Family, Pets Included
A stay at our South Pacific-inspired hotel is a lot like a trip to an island paradise. And to make your time with us even more unforgettable, we offer services that are sure to have you feeling like a king. Feel free to request turndown service or have us bring you a slice of key lime pie before bed. If you need a cocktail, all you need do is wave and we’ll bring you a mai tai—or a light lunch—poolside. For those who’d like to indulge in a little pampering, our sister property’s Mandara Spa at Loews Portofino Bay Hotel is located just moments away. If a morning on the links happens to be your bag, we’ll arrange tee times and even get you a special rate.
With programs like Loews Loves Families and Loews Loves Pets, the whole gang is sure to have a great time at Loews Royal Pacific Resort.
Poolside Activities + Recreation
Lagoon-Style Swimming Pool
One of the most impressive features of our resort is the lagoon-style swimming pool and sandy beach. Sink your toes into the sand and ease your body into your lounge chair. You’ll find a variety of organized poolside activities for kids including ping pong tournaments, pool basketball, hula hoop contests, arts and crafts, and more. Check with the front desk upon your arrival to find out what's happening during your stay.
- Royal Bali Sea interactive water play area for children
- Two (2) hot tubs - Hot tubs are temporarily closed
- Private cabanas available for rent. Cabana amenities include a ceiling fan, phone, TV, a refrigerator with water, soda and a fruit bowl. Please call 407-503-3200 for cabana reservations.
For a nice shady retreat, rent a private cabana complete with such amenities as a ceiling fan, phone, TV, a refrigerator with water, soda and a fruit bowl.
Poolside Activities & Recreation
Poolside activities are temporarily suspended.
From ping pong tournaments to pool basketball to hula hoop contests and arts & crafts, you’ll find something fun to do poolside for the whole family. Check with the front desk upon your arrival to find out what’s happening during your stay.
Torch Lighting Ceremony
Gather poolside on select evenings for the torch-lighting ceremony featuring the oli alohawelcoming chant, a fire dancer and more. The torch-lighting ceremony is based on an ancient Hawaiian tradition called kukui hele po, which translates to "light to move in the night."
Event is temporarily suspended.
Fitness + The Gymnasium
With over 5,000 square feet of space and complimentary to all hotel guests, The Gymnasium offers a wide range of fitness and workout equipment. Exercise equipment includes 12-piece strength training equipment, treadmills, exercise bikes (both upright and recumbent), Stairmaster, Elliptical machines, Smith press machine, plus the latest in cardio fitness and circuit-training equipment, including cardio theater. Additional amenities include steam/sauna, a co-ed whirlpool and separate men’s/women’s locker rooms and lounges.
- 12-piece strength training equipment
- 4 treadmills
- 3 exercise bikes (1 upright, 2 recumbent)
- 2 Elliptical machines
- Smith press machine
- Cardio fitness and circuit training featuring cardio theater
Separate lockers are available for men and women with full amenities, towels, and a quiet lounge area.
Steam and Sauna
Each locker room has its own steam and sauna equipment. Relax after your workout in the co-ed whirlpool.
Hours are subject to availability. Please inquire applicable hours upon arrival to the hotel.
The Gymnasium at Loews Royal Pacific Resort is complimentary to all guests staying within the Loews Hotels complex at Universal Orlando Resort.
Jogging & Walking Paths
Whether you're a jogger or a walker, you can enjoy a scenic trip through the lush tropical landscaping surrounding Loews Royal Pacific Resort. The paths extend throughout the rest of Universal Orlando Resort as well. Stop by the hotel’s concierge desk upon your arrival and ask about the .45-, 1.3- and 3-mile loops.
From toiletries to reading material, from t-shirts and beachwear to exotic gifts, you find it at Loews Royal Pacific Resort’s two convenient gift shops: Toko Gifts, located off the hotel lobby, and Treasures of Bali, located poolside.
If you forgot to bring it, you’ll find it at the lobby gift shop. Stop by Toko Gifts for a wide range of toiletries and sundry items, soft drinks, snack food, Loews Royal Pacific Resort apparel, Universal toys and souvenirs, and much more.
Treasures of Bali
Located across from the lagoon pool, Treasures of Bali can outfit you in the latest tropical island wear and other casual apparel. You’ll find swim suits, Hawaiian shirts, hats, grass skirts, jewelry, beach towels and Universal apparel, as well as candy, soft drinks, snack food, imported gifts and other souvenirs
Loews Loves Families
We believe in the power of shared experience, and our Loews Loves Families program is designed so that every step of the way and every part of your stay feels fun and easy for the whole family. From lending libraries of games to childproofing kits, we have amenities on-call so you can be present in the moments your family will always remember.
Resort Kids’ Camp
Resort Kids Camps are temporarily suspended.
Let the kids explore, learn and discover at the Resort Kids’ Camp – because we know sometimes you need a night of fun or a quiet dinner alone.
Loews Loves Pets
At Loews Hotels, we are cat-and dog-friendly, all pets receive their own gifts including a pet tag, bowl and a special treat to kick off their vacation. Owners receive a detailed brochure with information on hotel pet services such as our Loews Loves pets room service menu, local dog walking routes, and area pet services, including veterinarians, pet shops and groomers.
We pay special attention to our guest rooms, which accommodate pets by conducting extra thorough cleaning. We charge a one-time fee of $100 per stay. Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. For the complete Loews Loves Pets Policy, click here.
Other Services + Amenities at Loews Royal Pacific Resort
- Audio/Visual: PSAV our in-house partner has the latest state-of-the-art audio-visual equipment for your every need.
- Catering and Conference Facilities: Our catering and conference facilities provide exceptional settings for entertaining and private meetings.
- Concierge: Our knowledgeable Concierges are happy to handle nearly any request.
- Dry Cleaning: For dry cleaning or laundry, same-day service is available 6 days a week, including holidays. Express service is also available.
- Internet: We offer guests free wireless high-speed Internet access. You can connect from your guestroom, public spaces and even the pool deck. Upgrade to Premium^ wireless internet access for optimal entertainment and business needs.
- Room Service: If you prefer to dine in your room or suite, Room Service is available 24 hours a day
- Shoe Shine: Simply call the Bell Desk for complimentary overnight service
- Security: Safety is always a top priority at Loews Royal Pacific Resort. Officers are on duty 24 hours.
- On-Site Business Center: located near Conference Area. Available 24 Hours with Room Access for Computer Usage and Printing. Complimentary Boarding Pass Printing. Staff available M-F 7AM-5:30PM & Saturday 7AM-12PM to assist with high volume copies and shipping. *Package Handling Fees apply for inbound/outbound shipping. Call for more information. Please note the Business Center cannot store perishable items.
- Mail Services: Guest can receive mail throughout their stay. If you intend to receive mail during your stay with, please be sure to include the resort’s mailing address, along with your name and arrival day for your reservation. Please note that package handling fees will apply to all packages that are received through the Luggage Service desk. Call for more information. The hotel cannot accept groceries or any other perishables that are mailed to the resort.
- Age Requirements: You must be 21 years of age, and provide proper identification upon check-in, to book a room at Loews Royal Pacific Resort. There must be at least one person in the reserved room who is 21 years of age or older.
Airport & Local Transportation
Whether you are in Orlando for business or pleasure, you can count on the hotel Concierge and Destination MCO’s team of local experts to handle your transportation needs seamlessly. Private car service is available for hotel guests arriving at Orlando International Airport through Destination MCO (fees apply) and can be arranged with the Concierge 407-503-3200 or with the Destination MCO team at 407-422-2522. Once you have reserved your vehicle, your private chauffeur will be waiting for you with a name sign on the second floor of the Orlando International Airport (MCO), next to the escalators closest to your specific baggage claim carousel.
Walking paths and shuttle buses connect all of Universal Orlando's on-site resort hotels to Universal Studios Florida™, Universal's Islands of Adventure™ and Universal CityWalk™. Universal's Volcano Bay™ is accessible via complimentary shuttle.
Rental Car Services
Avis® desks are located next to the Universal Orlando™ Vacation Planning Center and are open seven days a week from 8 am–5 pm. To make a reservation††, call (407) 503-3156.
Mobility Scooter Rentals:
For guests who need to rent a mobility scooter during their stay, we have four preferred vendors allowed to deliver equipment on hotel property.
The preferred vendors are listed below. Please be aware that no other companies are allowed to deliver mobility scooters on hotel property.
For Your Accessibility Needs:
The following areas are accessible:
- Public entrance
- Route from the hotel’s public entrance to the registration area
- Route from the hotel’s public entrance to the accessible guestrooms
- Route from the hotel’s public entrance to the restaurant
- Route from the hotel’s public entrance to the meeting room/ballroom area
- Route from the hotel’s public entrance to the fitness center
- Route from the hotel’s public entrance to the swimming pool
- Route from the hotel’s public entrance to the business center
- Route from the hotel’s public entrance to spa
- Registration desk
- Public restrooms
- Accessible parking spaces for cars in self-parking facility
- Accessible parking spaces for vans in self-parking facility
- Fitness center
- Swimming pool
The following areas may not be fully accessible (call hotel for more information):
- Concierge desk
- Business center
Additional accessibility information:
- Accessible guest rooms with mobility features have doorways that provide 32” of clear width
- Accessible guest transportation
- TTYs for guest use
- Guest room TVs have closed captioning or closed caption decoders provided
- Service animals are welcome
- Signage is provided for permanent rooms and spaces have Braille and tactile characters
- For guests who are blind or have low vision, hotel employees will read printed/visual information and provide verbal directions to areas of hotel