Frequently Asked Questions
Loews Coronado Bay Resort
Here is your source for all things related to our Coronado Bay Resort. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Arrival
Is there parking at Loews Coronado Bay Resort?
Valet parking is available for $50 + tax overnight and self-parking is available for $47 + tax overnight. Rates are subject to change.
What time is check-in and check-out at Loews Coronado Bay Resort?
Check-in time is at 4:00 PM and check-out is at 12:00 PM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
General
What is the Loews Coronado Bay Resort cancellation policy?
Reservations must be canceled by 4 PM local time, 72 hours prior to arrival to avoid a one-night plus tax fee. Loews Coronado Bay Resort has fully refundable rooms available to book on our site, which can be canceled up to a few days before check-in. See our cancellation policy for exact terms and conditions. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
Are pets allowed at Loews Coronado Bay Resort?
Yes, cats and dogs are welcome. We limit the number of pets to two per room. There is a one-time charge of $150 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies or contact us directly.
How may I retrieve my Loews Coronado Bay Resort bill?
To retrieve your Loews Coronado Bay Resort bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.
I'm staying at Loews Coronado Bay Resort but the name on my reservation differs from the credit card holder. How do I obtain a Credit Card Authorization Form?
If you are staying at Loews Coronado Bay Resort but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.
Services & Amenities
Does Loews Coronado Bay Resort have a pool?
The Loews Coronado Bay Resort has 3 heated pools. The children’s pool is 3 ½ feet deep around the edges and 4 ½ feet deep in the center. There’s a family pool and hot tub, and an adults-only pool and hot tub. Guests can reserve one of our three poolside cabanas. During the summer, our Poolside Concierge provides treats and services throughout the afternoon. Learn more about our San Diego Bay hotel activities.
Is there an airport shuttle to Loews Coronado Bay Resort?
No. We do not offer airport transportation. San Diego International Airport (SAN) is roughly 20 minutes away.
Is there a shuttle from Loews Coronado Bay Resort to the beach or Coronado Village?
Included in our Loews Coronado Bay Resort - Resort Fee is a shuttle service to Silver Strand Beach and downtown Coronado Village. No reservations are necessary.
Beach Shuttle | Hours of Operation
- Beach Shuttle is available on demand. Pick up is across from the Marina.
Coronado Village Shuttle | Hours of Operation
- Shuttle leaves Loews on the hour and half hour. Shuttle leaves Coronado Village on the 15 and 45 of every hour. Drop-off/pick-up location is outside the Coronado Beach Resort at 1415 Orange Ave.
What activities are available at Loews Coronado Bay Resort?
Coronado Bay Resort is a destination within itself. Visit our beautiful spa, and enjoy three pools, a marina, watersports, bike rentals, six pickleball courts available seasonally, and Spin classes all on-site. Silver Strand State Beach is just a short walk. The area features incredible nearby golf courses, surfing, hiking, and so much more. Learn more about activities at Coronado Bay Resort and the nearby area.
Dine & Drink
What choices do I have to eat within walking distance of Loews Coronado Bay Resort?
There are several dining choices within Loews Coronado Bay Resort including Crown Landing, Silver Strand Exchange, La Cantina poolside San Diego bar, Cays Lounge, and in-room dining. For the most up-to-date information on what’s happening, text our Customer Engagement Center at 619-354-1440.
Accommodations
Does Loews Coronado Bay Resort provide ADA compliant accommodations?
Yes. Loews Coronado Bay Resort offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in shower, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
Local Area
Which popular attractions are close to Loews Coronado Bay Resort?
Our Coronado Hotel allows you to explore the best of San Diego, such as Coronado Ferry Landing, Balboa Park, Old Town San Diego, SeaWorld San Diego, San Diego Zoo / Safari Park, LEGOLAND California, and Living Coast Discovery Center. Learn more about our Coronado Bay neighborhood.
COVID-19
What are the cleanliness and hygiene measures currently in place at Loews Coronado Bay Resort?
At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.
Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.
What contactless services do you provide at Loews Coronado Bay Resort?
For those that are looking for extra comfort and peace of mind, we are able to offer several contactless experiences during your stay.
- Chat Your Service is one of our Branded programs, a hotel-wide texting service that puts you in control of the little details that will make your stay complete. Just send us a text from your own personal phone to order Room Service, ask for recommendations, request extra towels, and more.
- You may download the Sonifi app to your smartphone and be able to turn the television on and off as well as change the channel.
Business Travel
Does Loews Coronado Bay Resort have a program for small to mid-size corporations where they offer discounted pricing/rates?
Yes. Our Neighborhood Perks program is perfect for small and mid-sized businesses. It offers exclusive discounts, personalized service, and monthly perks for your corporate travelers. Learn more and enroll online: Neighborhood Perks program.
Does Loews Coronado Bay Resort offer exclusive discounts and perks for corporate travelers?
Absolutely. Loews Coronado Bay Resort offers several programs designed to benefit business travelers from your company. Here are some options:
- Neighborhood Perks: This program caters specifically to small and mid-sized businesses. Enjoy discounts of up to 20% off our best available rates and additional perks like dedicated booking assistance and monthly specials. Learn more and enroll online: Neighborhood Perks program.
- Corporate Discounts: Loews Coronado Bay Resort may offer customized discounts based on your business needs for companies booking a high volume of rooms. Contact Hailey Roberts at 520-529-7941 or Hailey.Roberts@loewshotels.com for more information.