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    • Hard Rock Hotel® at Universal Orlando Resort™
    • Loews Portofino Bay at Universal Orlando Resort™
    • Loews Royal Pacific Resort at Universal Orlando Resort™
    • Universal's Cabana Bay Beach Resort at Universal Orlando Resort™
    • Loews Sapphire Falls Resort at Universal Orlando Resort™
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Services

Make Your Meeting or Event Unforgettable

When your hotel looks like it sits on the Italian Rivera, you need to provide service that’s just as dazzling. So, at Loews Portofino Bay Hotel, we offer services to make your next event one to write home about. Our experienced Meeting Planners can help arrange every aspect of your gathering, from one-of-a-kind décor to organizing attendee transportation or designing themed events. Our roster of carefully vetted partners can craft scene-stealing floral arrangements and record the highlights of your event. Rest assured that our on-site A/V partner uses the very latest technology and will provide primo light and sound. Want to give your attendees the royal treatment? Our own Mandara Spa® fills the bill—and offers great group discounts. Our Executive Business Center is here to help, whether you want to print boarding passes or need one more copy of a presentation. Since we know that planning a large event at any of the properties at Universal Orlando™ Resort is no small feat, we have a wide variety of planner tools to make your life easier.

Don’t forget, every member of your group gets exclusive theme-park benefits—making our hotel a magical choice for your next meeting, conference, or milestone celebration.

Meeting Highlights

  • 42,000 square feet of meeting & event space
  • Largest ballroom is the 15,040-square-foot Tuscan Ballroom with 27-foot ceilings
  • The 7,670-square-foot Venetian Ballroom is divisible into five sections
  • Six additional meeting rooms, divisible into 10 sections
  • Donatello Executive Boardroom with permanent boardroom table for up to 25 attendees
  • Multiple outdoor function areas, including the Villa Lawn, Citrus Piazza and others
  • Incredible event options at both Universal Orlando theme parks and Universal CityWalk™

Hotel Highlights

  • 750 guestrooms, including 45 suites featuring fine Italian furnishings and marble accents
  • Restaurants and lounges, including Bice Ristorante and Mama Della’s Ristorante℠
  • Nightly Musica della Notte show in the Harbor Piazza
  • 12,300-square-foot Mandara Spa®
  • Special rates and preferred tee times through the Golf Universal Orlando program
  • Exclusive theme-park benefits

Access For Small Meetings

Your small meeting in Orlando is a big deal at Loews Portofino Bay. Dedicated Access Managers handle all the details—they can plan and confirm an event in just 24 hours. (Yes, they’re that good.)

PSAV Presentation Services

PSAV Presentation Services maintains an office in the hotel complete with equipment, management staff and technicians. PSAV’s on-site staff is totally familiar with the unique aspects of our facilities and can offer a consistently superior service to ensure the quality and effectiveness of your meeting.

Groups at Mandara Spa®

A visit to Mandara Spa at Loews Portofino Bay Hotel is a perfect way to bring people together in a soothing environment that relaxes, restores, and rejuvenates the senses. The facility can provide up to 12 spa services at once and offers a full menu of treatments. They can also provide groups discounts, chair massages at your coffee breaks, and gift bags or baskets with items from our retail boutique. Exclusive special offers for on-site groups include:

  • One (1) complimentary treatment per every 50 services booked per group
  • Groups booking 10 or more people receive a 10% discount

For more detailed information on spa services and pricing, please contact our spa coordinator at portofino@mandaraspa.com or click here.

Golf Universal Orlando

The Golf Universal Orlando program provides your group with special group rates, complimentary transportation and a dedicated staff to manage your entire golf outing or event. We will arrange tee times, plan transportation (restrictions apply), set up on-site registration, coordinate your tournament, and arrange for your on-site food and beverage needs. Whether you’re planning a small golf outing with your colleagues or a large tournament for 100, our team will help coordinate your entire day on the links. For more information about groups please contact the concierge at 407-503-1200.

Planner Tools

Customized Landing Page for Online Group Reservations

Loews Portofino Bay Hotel can create a customized reservation webpage for groups, making it easy for attendees to make their reservations and for planners to monitor. Simply provide us with your organization logo and any other details and we’ll customize a landing page for you. We can provide an up-to-date rooming list upon your request.

Promoting Your Meeting

If you need an image or logo of Loews Portofino Bay Hotel, please submit your request to your Conference Services Manager or click here. As a friendly reminder, the use of Loews, Hard Rock® and Universal Orlando copyrighted images requires approval before publishing.

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