Services + Amenities
Classic & Luxury Atlanta Services
Here at Loews Atlanta, good, old-fashioned customer service is what we’re all about. When you need to look your best, allow us to take care of that missing button for you or schedule that overdue pampering therapy at exhale Spa. With the luxurious comforts of our amenities and our all-encompassing service, your experience with us will be simply unmatched.
Featured Services + Amenities
Complimentary Car Service
Located on the 7th-floor is our paradise known as exhale Spa. This is the place to go for a luxurious signature treatment such as a Cool Beam facial or Glow Body Scrub, or to try yoga or take a Core Fusion class.
Other Services + Amenities
- Audio/Visual: Our in-house partner, PSAV Presentation Services, has the latest state-of-the-art audiovisual equipment for your every need.
- Babysitting: Please contact the Concierge for information and reservations.
- Business Center: Features PCs, Internet access, and has printing and scanning capabilities. The Center is open 24 hours a day with guestroom key access. We can also arrange for specialized services with advance notice.
- Catering and Conference Facilities: Our catering and conference facilities provide exceptional settings for entertaining and private meetings.
- Concierge: Our knowledgeable Concierges are happy to handle nearly any request.
- Dining: We have an on-site restaurant and lounge, serving breakfast, lunch and dinner. Or you may pick up grab-and-go fare from Market eleven.
- Dry Cleaning: For dry cleaning or laundry, same-day service is available six days a week, including holidays. Express service gets your items back in just a few hours.
- Internet: We offer guests free wireless high-speed Internet access. You can connect from your guestroom, the lobby or our 14th floor meeting rooms.
- Parking: We offer valet and self-parking options. Parking charges will be billed to your room.
- Self-parking: $26
- Valet parking: $40
- Room Service: If you prefer to dine in your room or suite, Room Service is available 24-hours a day
- Safes and Safe Deposit Boxes: Every room features an in-room safe that is large enough to accommodate a laptop, tablet or other personal electronics.
- Security: Safety is always our top priority. Officers are on duty 24 hours.
- Shoe Shine: Simply call the Bell Desk for complimentary overnight service.
Loews Loves Kids, and Teens Too
We can admit it; there is a kid in all of us. And at Loews Atlanta, we know that children—and parents—need VIP treatment during family vacations. Our signature Loews Loves Kids programs are designed to make it fun—and easy—for families to travel with children and teens. So, no matter how old your kids are, rest assured, we’re here to guarantee they have as good a time as you do.
From lending libraries of games to childproofing kits, we have everything to make your family's travel as seamless as possible.
- Complimentary “Loews Loves Kids” activity book upon arrival for children under 10
- A “Kids Closet,” offering items available for guests to use during their stay. These include toys, car seats, strollers, nightlights, and self-contained DVD players with age-appropriate DVDs and more.
- Children’s menus with healthy options, plus fun books with crayons
- Cribs and roll-away beds available for in-room use
- Child-proof kits for families with children under 4
- List of nearby tourist attractions and activities recommended for children, as well as nearby pharmacies, pediatricians and bonded babysitting services.
Babysitting: Simply contact the Concierge for arrangements and fees or for more information.
For Your Teens
Tweens and Teens receive:
- Music download cards
- A list of nearby tourist attractions, activities and shopping geared to teens
- Access to a lending library of Gameboys, DVD players, board games, and more
We understand that, for the little ones, it all starts with a good night’s sleep. Loews Atlanta offers several different room categories to help accommodate your family’s needs. Whether you choose a Premium Room or one of our Presidential Suites, you’ll soon see why Loews Atlanta is a top destination for family-friendly travel. Kids under 18 stay free, as long as they are sharing a room with their parents.
Loews Loves Pets
At Loews Atlanta Hotel, you have everything you need to feel right at home with your beloved pets:Loews Hotels was the first national hotel chain to launch a pet program with the introduction of Loews Loves Pets in 2000. The program treats four-legged friends like VIPs (Very Important Pets), providing amenities that include a special pet room-service menu, a welcome letter from the general manager, along with a list of local pet services, pet toys, bedding and more.
- Gourmet room service menus for cats and dogs, prepared by our culinary teams
- Creature comforts like specialized bedding, leashes, collars, litter boxes (and litter), litter scoopers and more
- Helpful amenities such as dog-walking route maps, pet placemats, water bowls, treats, doggie pick-up bags and more
- Special treats like rawhide bones, catnip and scratch poles
- Pet-walking and pet-sitting services
Loews Atlanta is just steps from the large, lovely grassy areas of Piedmont Park to walk your four-legged family members.
We pay special attention to pet-friendly hotel guestrooms that accommodate pets by conducting extra thorough cleaning. Loews Atlanta Hotel charges a one-time fee of $75 per stay. Note: Loews Hotels limits the number of pets to two (2) per room and in the hotel overall. Loews Hotels takes all necessary measures to ensure the safety and comfort of all hotel guests and pets. For a complete list of our pet policies, please contact us directly.
For Your Accessibility Needs:
The following areas are accessible:
- Public entrance
- Route from the hotel’s public entrance to the registration area
- Route from the hotel’s public entrance to the accessible guestrooms
- Route from the hotel’s public entrance to the restaurant
- Route from the hotel’s public entrance to the meeting room/ballroom area
- Route from the hotel’s public entrance to the fitness center
- Route from the hotel’s public entrance to the business center
- Route from the hotel’s public entrance to the spa
- Registration desk
- Public restrooms
- Parking spaces for cars in self-parking facility
- Fitness center
- Business center
The following areas may not be fully accessible (call hotel for more information):
- Concierge desk
- Parking spaces for vans in self-parking facility
Additional accessibility information:
- Accessible guest rooms with mobility features have doorways that provide 32” of clear width
- Valet parking accepts vehicles specially outfitted for wheelchair users
- Accessible guest transportation with advance notice
- TTYs for guest use
- Assistive listening devices for meetings upon request
- Guest room TVs have closed captioning or closed caption decoders provided