Spa Hours 8 AM – 8 PM Salon Hours 10 AM – 6 PM Fitness Center Hours 5 AM – 8 PM Call us at: 407-503-1244


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Mandara Spa + Fitness

Spoil Yourself at the Luxurious Mandara Spa®

The name Mandara is Sanskrit and comes from an ancient legend about the gods’ quest to find the secret to eternal youth and beauty. We think you’ll find the answer in our own Mandara Spa. Think of it as your personal oasis where you can relax, rejuvenate and renew. We’ll spoil you from hair to toe in one of our 16 treatment rooms. So take time from all the excitement to switch gears, slow down and savor a little “me time”. Pamper yourself with a Mandara Balinese Body Polish and Massage, an Elemis Tri-Enzyme Resurfacing Facial or a Fire and Ice Pedicure. For the guys, we have treatments such as an Elemis Skin IQ for Men Facial or Men’s Sports Pedicure or even a Mandara Bamboo Massage.

Mandara Spa at Loews Portofino Bay Hotel facilities include:

  • 14 private treatment rooms
  • Two couples' rooms
  • Relaxation lounges
  • Co-ed lounge
  • Co-ed hydro-therapy pool
  • Separate men’s and women’s sauna and steam rooms
  • Full-service hair and nail salon
  • Full-service Fitness Center
  • Retail boutique


Mandara Spa is located between the Beach and Villa pools.

Reservations, Arrival + Check-In

Reservations are recommended, but not required. To schedule spa services or for more information, please call our spa directly at 407-503-1244 or visit us at mandaraspa.com. A credit card will be requested and is required to hold your reservation. We accept most major credit cards.

Please arrive at least 30 minutes prior to your scheduled appointment so you can relax and make full use of the facilities. Upon check-in please present all gift certificates and promotional offers. Regretfully, if you are late for an appointment, we may need to shorten your treatment time to be on schedule for the next guest. To keep the serenity of the spa, we ask you turn off your mobile phone and electronic devices upon arrival.


Enjoy an invigorating workout at Mandara Spa’s Fitness Center. From free weights to a variety of cardio machines, our facilities are designed to keep your workout routine while staying with us.

  • 7 treadmills with TV monitors
  • 4 upright bicycles with TV monitors
  • 2 stair climbers with TV monitors
  • 3 elliptical cross trainers with TV monitors
  • 13 stations of variable resistance weight machines
  • Smith press machine
  • Free weight area with dumbbells and 2 benches
  • Stretching area
  • Access to fitness mats

The Fitness Center at Loews Portofino Bay Hotel is available to guests at least 18 years of age staying within the Loews Hotel Complex at Universal.Guests who purchase a spa or salon treatment receive a complimentary Fitness Center day pass valid on the same day. 

Guests enjoy complimentary access to the Fitness Center.

Policies, Terms + Conditions

Minimum Age Requirements

Spa guests are required to be 18 years or older to receive treatments or utilize the spa and fitness facilities. Guests under 18 receiving a teen or kid treatment must be accompanied by a parent or guardian. Swimsuits are required. For further details, please request our teen and kid spa menu.

Cancellation Policy

We require at least 4 hours’ notice for cancellation or rescheduling to avoid being charged the full price for your treatments.

Service Charge

For your convenience, a 20% service charge will be automatically added to your final bill. Gratuity for exemplary service is discretional. Prices and services are subject to change without notice.


For the safety of your valuable items, we suggest you leave all jewelry and money in the safe provided in your hotel room. The spa will not assume any liability for valuables.

Purchase Policy

You can exchange unopened products within 14 days of purchase if you have a receipt. We cannot exchange any opened products.

The Gift of Mandara

Gift cards are available for all services, spa packages, or a dollar amount. Gift cards are packaged in an attractive envelope ready for presentation.

Wedding Day Make-Up + Styling

Your special day requires special attention. Allow us to tailor our services to create lasting memories for you and to meet the needs of your wedding party. Prices vary by season and wedding party size. Ask the Spa Director for details.

Spa Groups + Events

If you are bringing a group to stay at Loews Portofino Bay Hotel at Universal Orlando, don’t forget to pre-plan spa arrangements for your guests. Our knowledgeable and attentive staff works closely with many individual and professional event planners and coordinators for groups of 10 to more than 600 to assure a successful event. Contact us to discuss your special event.

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