Services + Amenities
Philadelphia Family-Friendly and Pet-Friendly Hotel Services
At Loews Philadelphia, service with a smile meets service that goes the extra mile. When you need to look your best, allow us to give your shoes a complimentary shine or sew on a missing button. Our knowledgeable concierge can assist you with everything from currency exchange to courier service to making a dinner reservation. Our property may have once been a landmark bank but our Business Center doesn’t keep banker’s hours—it’s open around the clock.
Loews Loves Families and Loews Loves Pets, and at Loews Philadelphia, the whole gang is sure to have a great time. Of all the hotels in Philadelphia, you just won't find services to match ours.
Featured Services + Amenities
On-Site FedEx
Located on the lobby floor, the center offers everything for your convention or business needs. Services include copying and digital printing, professional finishing, document creations, signs and graphics, faxing, computer and Internet access, pack-and-ship services as well as handling and managing all guest parcels shipped to the hotel.
Joseph Anthony Retreat Spa and Salon
Newly opened Joseph Anthony Retreat Spa and Salon:
Discover our newly opened Spa and Salon on the fifth floor. Joseph Anthony brings his signature brand of luxury spa and salon services to Loews Philadelphia Hotel. Explore the spa and salon services and book a treatment today.
Fitness Center and Peloton Bike:
Our newly renovated fitness center has everything you need to keep to your fitness routine when on the road. With new equipment and Peloton bikes, you can own your workout. Hotel no longer has a pool.
Other Services + Amenities
- Audio/Visual: Our in-house team with PSAV has the latest state-of-the-art audiovisual equipment for your every need
- Catering and Conference Facilities: Our catering and conference facilities provide exceptional settings for entertaining and private meetings
- Concierge: Our knowledgeable concierge is happy to handle nearly any request
- Dry Cleaning: For dry cleaning or laundry, same-day service is available six days a week, including holidays. Express service gets your items back in just a few hours.
- Room Service: If you prefer to dine in your room or suite, room service is available.
- Shoe Shine: Simply call the Bell Desk for complimentary overnight service
- Security: Should you require special security services, please contact Loss Prevention.
Loews Loves Families
At Loews Hotels we’re refining the art of togetherness, because we know life’s most memorable moments happen when the whole family gets together. Learn More about Loews Loves Families.
We can’t wait to welcome you and your family to Loews Philadelphia Hotel.
Loews Loves Pets
Our Philadelphia Pet-Friendly Hotel welcomes your furry friends. Learn more about Loews Loves Pets.
For Your Accessibility Needs
The following areas are accessible:
- Public entrance
- Route from the hotel’s public entrance to the registration area
- Route from the hotel’s public entrance to the accessible guestrooms
- Route from the hotel’s public entrance to the restaurant
- Route from the hotel’s public entrance to the meeting room/ballroom area
- Route from the hotel’s public entrance to the fitness center
- Route from the hotel’s public entrance to the business center
- Registration desk
- Public restrooms
- Restaurant
- Fitness center
- Business center
The following areas may not be fully accessible (call hotel for more information):
- Route from the hotel’s public entrance to spa (currently under construction)
- Concierge desk
Additional accessibility information:
- Accessible guest rooms with mobility features have doorways that provide 32” of clear width
- Hotel’s valet parking accepts vehicles specially outfitted for wheelchair users
- Accessible guest transportation with advance notice
- Hotel has a TTY for guest use
- Hotel provides assistive listening devices for meetings upon request
- Guest room TVs have closed captioning or closed caption decoders provided
- Service animals are welcome
- Signage is provided for permanent rooms and spaces have Braille and tactile characters
- For guests who are blind or have low vision, hotel employees will read printed/visual information and provide verbal directions to areas of hotel
