Frequently Asked Questions
Loews Miami Beach Hotel
Here is your source for all things related to our Miami Beach hotel. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Arrival
Is there parking at Loews Miami Beach Hotel?
Valet parking is available for $59 including tax overnight. Please note: the following vehicles will not be accepted by valet due to parking limitations in the garage: 10+ passenger vans; Dually trucks; vehicles exceeding 6 feet, 6 inches; motorcycles or scooters; vehicles with rooftop racks; trailers. Self-parking is available in the garage across the street.
What time is check-in and check-out at Loews Miami Beach Hotel?
Check-in time is at 4:00 PM and check-out is at 11:00 AM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
General
What is the Loews Miami Beach Hotel cancellation policy?
Reservations must be canceled by 4 PM local time, 72 hours prior to arrival to avoid a one-night plus tax fee. Loews Miami Beach Hotel has fully refundable rooms available to book on our site, which can be canceled up to a few days before check-in. See our cancellation policy for exact terms and conditions. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
Is there a resort fee at Loews Miami Beach Hotel?
Yes. Loews Miami Beach Hotel has a Resort Fee Amenity Program. The daily resort fee of $44 per night plus tax includes the following:
- Internet access for up to four devices
- Two Loews branded water bottles upon arrival day
- Daily fitness center access
- Daily meditation class (registration required)
- Use of up to four beach chairs daily (one chair per person)
- Use of kayaks, paddleboards, and boogie boards (up to 30 mins per day, weather permitting, based on availability)
- Banana Boat rides from 11am – 12pm daily, with the last departure at 11:45 am (weather permitting, based on availability)
- A resort photoshoot during your stay, with one complimentary branded digital image. Click here for resort photoshoot details.
Are pets allowed at Loews Miami Beach Hotel?
Yes, cats and dogs are welcome. We limit the number of pets to two per room. There is a charge of $50 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies or contact us directly.
Does Loews Miami Beach have beach access?
Yes! Loews Miami Beach Hotel is located in the heart of South Beach, steps from the ocean. Spend the day under the South Beach sun at the hotel’s iconic pool deck, where direct beach access means the ocean is only steps away.
How may I retrieve my Loews Miami Beach hotel bill?
To retrieve your Loews Miami Beach hotel bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.
I'm staying at Loews Miami Beach Hotel but the name on my reservation differs from the credit card holder. How do I obtain a Credit Card Authorization Form?
If you are staying at Loews Miami Beach Hotel but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.
Services & Amenities
Is there an airport shuttle at Loews Miami Beach Hotel?
There is no complimentary shuttle, however, our concierge can assist with pre-arrival and post-departure transportation needs. Please contact our team for pricing at 305-604-5420.
Does Loews Miami Beach Hotel have a spa?
Yes. Loews Miami Beach Hotel has Sea Spa with unique offers of facials, massages, acupuncture, nails, and waxing. Learn more about our Sea Spa offerings.
Is the spa in Loews Miami Beach Hotel available to non-guests?
Yes. Sea Spa located in Loews Miami Beach Hotel is open to all. Visit our website for hours and to schedule an appointment.
Does Loews Miami Beach Hotel have a pool?
Yes. Loews Miami Beach Hotel has an oceanfront zero-entry pool with pop fountains. Also available to our guests are SOAK Cabanas complete with air-conditioning, full bathrooms, TVs with kids programming, a rooftop terrace, a private cabana concierge, and other exclusive perks for up to six family members.
Does Loews Miami Beach Hotel provide beach service?
Yes, Loews Miami Beach Hotel provides beach service. All our Loews Miami Beach Hotel guests have direct beach access via our pool area using their room key. In addition, we also provide food and beverage service, up to 4 complimentary beach chairs per guest room, as well as umbrellas and daybeds available for rental. Learn more about Loews Miami Beach Hotel services and amenities.
What kind of water sports are available at Loews Miami Beach Hotel?
Loews Miami Beach Hotel has partnered with BouYah Watersports Management to provide our guests with the best experience on the beach. Guest can enjoy Banana Boat rides, WaveRunners, parasailing, kayaks, boogie boards, and paddleboards. Learn more about Loews Miami Beach Hotel Services and Amenities.
Does Loews Miami Beach Hotel have a kids program?
Oh, boy do we! SOBE Kids Club at Loews Miami Beach Hotel offers half and full-day programs for children 4-12 years of age. SOBE Kids Club offers indoor activities as well as action-packed outdoor adventures and scavenger hunts, and guided cooking classes. Learn more about SOBE Kids Club at Loews Miami Beach Hotel.
Dine & Drink
What choices do I have to eat within walking distance at Loews Miami Beach Hotel?
There are several dining choices within Loews Miami Beach Hotel including Rao's on Miami Beach, Preston’s Market, Bar Collins, Nautilus Pool Bar & Grill, and Miami Joe Coffee Co. For the most up-to-date information on what’s happening, text our Customer Engagement Center at 817-382-2988.
Accommodations
Do you provide ADA-compliant accommodations at Loews Miami Beach Hotel?
Yes. Loews Miami Beach Hotel offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in showers, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
Local Area
Which popular attractions are close to Loews Miami Beach Hotel?
Loews Miami Beach Hotel has an oceanfront location in the heart of the city's vibrant Art Deco District in South Beach. Located near the hotel you will find Lincoln Road Mall, South Pointe Pier, Bass Museum, Miami Children’s Museum, Perez Art Museum Miami, Vizcaya Museum and Gardens, Miami Seaquarium, and Frost Science Museum. Learn more about our Miami Beach neighborhood.
Weddings
What do I need to do to confirm my wedding date?
Once you have selected your wedding date, we will send you an agreement to confirm the date, timing, and space.
Is there a deposit due?
To reserve your event date, Loews Miami Beach requires 25% of the food and beverage minimum at contract signing. A payment sliding scale will be discussed in your agreement.
Does Loews Miami Beach Hotel offer special group rates or discounted guest rooms for my guests?
Yes, please inquire with your Catering Manager.
Am I allowed to bring my own wine?
A $25 corkage fee will be applied for every 750 mL bottle of wine. This is subject to a service charge and tax.
When is the menu tasting?
The wedding menus are skillfully prepared by our Executive Chef. A private tasting will be scheduled three to six months prior to the wedding and up to four guests are invited to attend.
Am I allowed to bring in outside food and beverage?
Outside food may be brought into the hotel for menu items of specialized ethnic or religious menu items that we are not able to replicate at the hotel. Please ask your Catering Manager for a list of approved vendors.
How do I coordinate a cake tasting?
We will provide you with our cake vendor's contact information and you can reach out to them directly to schedule a time that works best for you.
Will someone be there to assist during my wedding day?
Your designated Catering Manager will be available on the day of your wedding, but since weddings are very detailed and intricate, a Day of Wedding Coordinator is suggested.
COVID-19
What are the cleanliness and hygiene measures currently in place at Loews Miami Beach Hotel?
At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.
Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.
What contactless services do you provide at Loews Miami Beach Hotel?
For those that are looking for extra comfort and peace of mind, we are able to offer several contactless experiences during your stay.
- Chat Your Service is one of our Branded programs, a hotel-wide texting service that puts you in control of the little details that will make your stay complete. Just send us a text from your own personal phone to order Room Service, ask for recommendations, request extra towels, and more.
- You may download the Sonifi app to your smartphone and be able to turn the television on and off as well as change the channel.
Business Travel
Does Loews Miami Beach Hotel have a program for small to mid-size corporations where they offer discounted pricing/rates?
Yes. Our Neighborhood Perks program is perfect for small and mid-sized businesses. It offers exclusive discounts, personalized service, and monthly perks for your corporate travelers. Learn more and enroll online: Neighborhood Perks program.
Does Loews Miami Beach Hotel offer exclusive discounts and perks for corporate travelers?
Absolutely. Loews Miami Beach Hotel offers several programs designed to benefit business travelers from your company. Here are some options:
- Neighborhood Perks: This program caters specifically to small and mid-sized businesses. Enjoy discounts of up to 20% off our best available rates and additional perks like dedicated booking assistance and monthly specials. Learn more and enroll online: Neighborhood Perks program.
- Corporate Discounts: Loews Miami Beach Hotel may offer customized discounts based on your business needs for companies booking a high volume of rooms. Contact Yuria Rodgriguez at 305-604-3907 or YRodriguez@loewshotels.com for more information.