Frequently Asked Questions
Loews Regency New York
Here is your source for all things related to our Upper East Side Manhattan hotel on Park Avenue. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Is there parking at Loews Regency New York Hotel?
Yes. Overnight/24-hour parking is available for $90 per car including tax. Please note that SUVs and other oversize vehicles will incur an additional $15 charge. Hourly rates are also available. The entrance is on 61st Street between Park and Madison Avenues. You can also text our Customer Engagement Center at 817-382-2988 to check for available packages that may include valet parking.
What time is check-in and check-out at Loews Regency New York?
Check-in time is at 4:00 PM and check-out is at 11:00 AM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
What is the Loews Regency New York Hotel cancellation policy?
Reservations must be canceled by 4:00 PM local time, 72 hours prior to arrival to avoid a one-night plus tax fee. See our cancellation policy for exact terms and conditions. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
Are pets allowed at Loews Regency New York Hotel?
Yes, pets are welcome at Loews Regency New York Hotel. We limit the number of pets to two per room. There is a charge of $50 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies.
Services & Amenities
Is there an airport shuttle from the airport to Loews Regency New York?
No. We do not offer airport transportation. La Guardia Airport (LGA) is roughly 30 minutes from Loews Regency New York Hotel. John F. Kennedy International Airport (JFK) and Newark Liberty International Airport (EWR) are both roughly 45 minutes from the hotel. There are taxi and rideshare options available at the airport.
Is there a spa in Loews Regency New York Hotel?
Yes. Julien Farel Salon & Spa is a 10,000-square-foot salon and spa offering hair, beauty, and spa services located on the second floor of the hotel. Please visit our spa page to view hours of operation and book an appointment online. Advance reservations are recommended. There is also a fitness center that is open daily.
Do you have fridges or microwaves in the rooms at Loews Regency New York Hotel?
Both can be requested and are complimentary. Microwaves are $20 per day. Fridges are $35 per day. You can text our Customer Engagement Center at 817-382-2988 to make requests for them on your reservation.
Dine and Drink
What choices do I have to eat within walking distance of Loews Regency New York Hotel?
There are several choices within the hotel including The Regency Bar & Grill, which features the famous Power Breakfast as well as lunch, dinner, and drinks at the bar. Reservations are strongly recommended and can be made online via Resy or by calling the restaurant. Enjoy the food of The Regency Bar & Grill in the comfort of your hotel room with in-room dining. Sant Ambroeus Coffee Bar is located on 61st street beside the hotel and offers coffee, signature pastries, sandwiches, and an evening menu complete with wine and cocktails. For the most up-to-date information on what’s happening, text our Customer Engagement Center at 817-382-2988.
Do you provide ADA-compliant accommodations at Loews Regency New York Hotel?
Yes. Loews Regency New York Hotel offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in showers, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
Which popular attractions are close to Loews Regency New York Hotel?
Loews Regency New York Hotel is ideally located on the corner of Park Avenue and 61st Street on the Upper East Side. The hotel is steps from Fifth Avenue and many other iconic cultural and commercial landmarks including Central Park, the Central Park Zoo, Museum Mile, Madison Avenue shopping, Broadway, St. Patrick's Cathedral, and Rockefeller Center. Learn more about our Upper East Side New York neighborhood.
What are the cleanliness and hygiene measures currently in place at Loews Regency New York?
At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.
Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.
What contactless services do you provide at Loews Regency New York?
For those that are looking for extra comfort and peace of mind, we are able to offer several contactless experiences during your stay.
- Chat Your Service is one of our Branded programs, a hotel-wide texting service that puts you in control of the little details that will make your stay complete. Just send us a text from your own personal phone to order Room Service, ask for recommendations, request extra towels, and more.
- You may download the Sonifi app to your smartphone and be able to turn the television on and off as well as change the channel.
- We are happy to provide fresh linens and towels, dropped in a sealed bag right at your guest room door.