We Build Trusted Partnerships

At Loews Hotels & Co, we understand that the foundation of success lies in the strength of the relationships we cultivate with our customers, collaborators, and stakeholders. We are dedicated to fostering an environment of trust, transparency, and mutual respect, ensuring that our partnerships thrive.

This commitment to building trusted partnerships is ingrained in the fabric of who we are as a company. By adhering to our principles, we aspire to be more than just a service provider; we aim to be a trusted ally, collaborator, and catalyst for the success of those we interact with each and every day.

Business Ethics

Loews Hotels & Co maintains high standards for honest and ethical conduct in all of its business dealings, and we seek to do business with those companies who have these similar beliefs.

Integrity and proper business conduct have been a cornerstone of the company since its founding. Visit our Supplier Code of Conduct for additional details.

Data Privacy and Cyber Security

We assess our cybersecurity practices against the NIST Cybersecurity Framework. The company goes to great lengths to protect its customers’ privacy and utilizes best-in-class tools to conduct quarterly internal and external vulnerability assessments and annual penetration tests.

Additionally, Loews Hotels & Co tokenizes credit card information to significantly reduce the credit card security threat on central systems and hotel property-based systems. We have performed a gap assessment and built a 3-year roadmap to ensure that the company continues to mature. As a company, we also have a Cyber Incident Response protocol and perform an annual tabletop exercise with Executive Leadership.

Corporate Governance

We are committed to sound principles of corporate governance. Our business is conducted by our colleagues and officers under the direction of the President and CEO and the oversight of the Executive Leadership Team.

To view our human rights statement click here.

Corporate Responsibility Committee

Our Corporate Responsibility Committee – composed of senior leaders and subject matter experts – sets strategy, advances understanding and support, and ensures communication and disclosures are in place while driving impact on ESG matters across the organization.