Gift Card Conditions of Use

Buy a Gift Card Frequently Asked Questions


  • Gift Cards and e-Gift Cards are redeemable against any direct hotel charges at Loews Hotels at time of redemption.
  • If redeemed at a hotel/resort where local currency is other than US or CAN dollars, the hotel’s/resort’s current exchange rate will be used to calculate credit.
  • Gift Cards and e-Gift Cards may be combined with other forms of payment.
  • Guest charges in excess of the card’s stored value may be settled with cash or major credit card.
  • Gift Cards and e-Gift Cards are not exchangeable for cash and have no value unless redeemed.
  • All Gift Card and e-Gift Card purchases are final. Gift Cards and e-Gift Cards are non-refundable.
  • Loews Hotels is not responsible for lost or stolen cards. 
  • Conditions of Use may be modified at any time in the sole discretion of Loews Hotels.
  • Gift cards not redeemable at Bisha Hotel Toronto

*Attention customers who purchased Loews Hotels gift cards, at the Loews Don CeSar Hotel’s front desk and/or F&B outlets between 9/1/16 and 1/9/17.

These specific cards will no longer be valid at the Don CeSar. Customers can choose to redeem the gift cards at any other Loews property or exchange the gift card by visiting the property and having it reissued.