Frequently Asked Questions

Self-parking is available at Mayo Clinic Square Garage. Click here for directions to the garage and for more information. To book or pay for parking in advance of your stay, click here (not required). Valet parking is available 6am – 12am, daily. $50 + tax overnight, $25 + tax 0-3 hours, $35+tax 3-8 hours.

Check-in time is at 4:00 PM and check-out is at 12:00 PM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation. 

Reservations must be cancelled by 4 PM local time, 24 hours prior to arrival to avoid a one-night plus tax fee. Loews Minneapolis Hotel has fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. See our cancellation policy for exact terms and conditions. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.

Yes, cats and dogs are welcome. We limit the number of pets to two per room. There is a charge of $100 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies or contact us directly.

To retrieve your Loews Minneapolis hotel bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.

If you are staying at Loews Minneapolis Hotel but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.

CCA Form

No. We do not offer airport transportation. Minneapolis-Saint Paul International Airport (MSP) is roughly 15 minutes away.

There are several choices within Loews Minneapolis Hotel including our Apothecary Bar & Lounge, Cosmos, and in-room dining as well as a wide variety of restaurants in Minneapolis. Some of our services, food and beverage and/or amenities may not be available during your stay. For the most up-to-date information of what’s happening, text our Customer Engagement Center at 817-382-2988.

Yes. Loews Minneapolis Hotel offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in shower, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).

Located in the heart of downtown Minneapolis, with Target Field just 1500 feet away, it’s a quick walk to watch baseball in a gorgeous open-air stadium in the heart of downtown Minneapolis. The main Nicollet Mall is just a block away. Famous music venues like First Avenue and 7th St Entry are just down the block. The Orpheum Theatre is just feet away. The Target Field Station & Rail Platform is a five-minute walk away, putting the rest of the city in easy reach. Most attractions in downtown Minneapolis are within walking distance. Learn more about our Minneapolis neighborhood.

At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.

Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.

Click here for an overview of our protocols.

For those that are looking for extra comfort and peace of mind, we are able to offer several contactless experiences during your stay.

• Chat Your Service is one of our Branded programs, a hotel-wide texting service that puts you in control of the little details that will make your stay complete. Just send us a text from your own personal phone to order Room Service, ask for recommendations, request extra towels, and more.
• You may download the Sonifi app to your smartphone and be able to turn the television on and off as well as change the channel.